Friendly tech help by appointment

Tech problems solved without the runaround.

I help families and busy professionals with computer issues, new device setup, data recovery questions, and parental controls — with practical support that is clear, patient, and trustworthy.

Former software engineer • 25+ years of experience • Parent of three

Choose the kind of help you need.

Most tech problems fit into one of these simple categories. Start with a quick call, and I’ll help you figure out the best next step.

Computer Tune-Up & Troubleshooting

For slow computers, annoying issues, and everyday problems that keep your technology from working well.

  • Slow computer troubleshooting
  • Software cleanup and updates
  • Backup and security checks
  • Printer, email, and basic setup issues

New Device Setup

For new computers, phones, tablets, printers, or home office equipment that need to be set up correctly.

  • File, photo, and account transfer
  • Email, cloud, and backup setup
  • Security and privacy settings
  • Basic training so you know how to use it
Also available: data recovery guidance, basic home Wi-Fi help, and practical advice when you are not sure whether a device should be repaired, replaced, or referred to a specialist.

Especially helpful for parents who feel behind on family technology.

Kids’ devices change fast. Parental controls can be confusing, scattered across multiple apps, and easy to overlook. I help you make sense of the options and set up practical boundaries that fit your family.

Talk Through Your Setup
  • iPhone, iPad, Android, Chromebook, and computer settings
  • Screen time limits, app approvals, and content restrictions
  • YouTube, games, app stores, passwords, and purchases
  • Common-sense recommendations, not fear-based advice

How it works

A simple, appointment-based process so you know what to expect before committing to anything.

Book a quick call

Choose a time for a free 15-minute call and share a short description of the issue or goal.

Get a clear next step

I’ll ask a few questions, explain what may be involved, and let you know whether I’m the right fit.

Schedule the help

If it makes sense to move forward, we’ll schedule the work and keep the scope clear and practical.

Brandon from The Computer Geek

Tech help from someone who can explain it clearly.

I’m Brandon, the person behind The Computer Geek. I’m a former software engineer with more than 25 years of technology experience, and I enjoy helping people solve frustrating computer and device problems without making them feel talked down to.

Whether you need help with a slow computer, a new device, lost files, or parental controls, my goal is to make the next step clear and practical. I’ll explain what I’m seeing, what I recommend, and whether the issue is something I can help with directly.

As a parent of three, I also understand how challenging it can be to manage technology at home. I help families think through device settings, screen time, app restrictions, and online safety in a way that fits real life.

The Computer Geek is appointment-based, which allows me to provide focused help while keeping expectations clear.

Questions people usually ask

A few helpful details before you book a call.

Do you offer urgent support?

Sometimes. The Computer Geek is appointment-based, but if you have something time-sensitive, book a quick call and I’ll let you know whether I can help or point you in the right direction.

Can you help with parental controls?

Yes. I can help with phones, tablets, computers, apps, screen time limits, content restrictions, app approvals, and home Wi-Fi options.

Can you recover lost data?

Sometimes. I can help assess the situation and handle some simpler cases. If it looks like a serious hardware failure, I may recommend a specialized recovery provider.

Should I repair or replace my device?

I can help you think through that decision. In some cases a tune-up or repair makes sense; in others, replacing the device is the better use of your money.

Do you work with both Mac and Windows?

Yes. I can help with common issues on both Mac and Windows computers, as well as phones, tablets, printers, accounts, and basic home technology.

Where do you provide service?

I primarily serve the River Region of Alabama, including Montgomery, Prattville, Millbrook, Wetumpka, and nearby communities. Some issues may also be handled remotely when appropriate.

Not sure where to start?

Book a free 15-minute call and tell me what is going on. I’ll help you understand the likely next step, whether I can help, and what makes the most sense for your situation.

Book a Free 15-Minute Tech Call